Internet Access Program (IAP)
The Internet Access Program (IAP) offers enterprise-class Information Technology (IT) services to all members of the Los Angeles County Public School System. Acting as a countywide Internet Access Program (IAP), our support services include architecture, design, implementation, project management, and 24 hours a day, 7 days a week, 365 days a year services and support.
As an IAP provider, LACOE offers E-Rate Eligible Category 1 services to Los Angeles County Local Education Agencies (LEAs) providing them with fast reliable services through two geo-diversified 100Gbps circuits connecting them to the K-12 High-Speed Network (K12HSN). The Los Angeles County Office of Education (LACOE) provides fiber circuits ranging from 100Mbps through 100Gbps to connect to LACOE business applications and the Internet. Included in the services are DNS, Static IPs, and Network monitoring. The Network team provides internet services and support to approximately 119 agencies in Los Angeles County including school districts and charter schools.
The IAP unit is led by a dedicated IAP Account Representative in charge of all new and existing accounts, helping LEAs to identify and implement their internet service requests. Acting as the first contact for all network-related questions and in the event of service disruption, the representative maintains constant communication with customers until service is restored.