Technology > Technology Infrastructure Services > Help Desk

Help Desk

 

LACOE's Help Desk is your first point of contact with any computer related issue, including hardware, software, internet connection, servers, etc. You can send an email with a detailed description of your needs to HelpDesk@lacoe.edu or pick up the telephone and call them directly at (562) 922-6646. Our team of highly skilled engineers will be there to create the correct trouble ticket and get you up and running in the quickest time possible.
Featured Services
Help Desk Supports:
  • Level One Support
  • Problem Reporting and Tracking
The LACOE Technology Service (TS) Help Desk is the front line support for receiving customer submitted incidents and requests. The TS Help Desk operates 24 hours a day providing customers with advice, guidance And rapid restoration of services. Our technicians log incident or request into our TS Incident Management System and either resolve the ticket or escalate it to the next level of support.

To take advantage of our service contact the TS Help Desk at (562) 922-6646 or email us at helpdesk@lacoe.edu....