- Level One Support
- Problem Reporting and Tracking
The LACOE Technology Service (TS) Help Desk is the front line support for receiving customer submitted incidents and requests. The TS Help Desk operates 24 hours a day providing customers with advice, guidance And rapid restoration of services. Our technicians log incident or request into our TS Incident Management System and either resolve the ticket or escalate it to the next level of support.
To take advantage of our service contact the TS Help Desk at (562) 922-6646 or email us at firstname.lastname@example.org