Technology, Learning & Support Services

The EdTech and Innovation unit, under the Technology Learning and Support Services department, is dedicated to transforming teaching and learning through the strategic integration of technology. Our team of experts collaborates with school districts across Los Angeles County, providing comprehensive support in areas like professional development, grant procurement, technology implementation, and curriculum enhancement.

We empower educators and administrators with the knowledge, skills, and tools they need to leverage emerging technologies, create engaging learning experiences, and prepare students for success in the digital age. From researching and piloting innovative EdTech solutions to designing comprehensive training programs, our unit is committed to fostering a culture of continuous improvement and innovation in education.

TLSS Services & Support

ITO is focused on supporting your journey as you explore the perils and promise of new AI technologies. Check out the available AI workshops and the LACOE AI Page. Visit the AI Symposium website to view video interviews and resources from the various presenters

Instructional Technology Outreach envisions equitable access to educational technology to empower critical thinkers, spark innovation, promote inclusivity and continuous growth.

Tech Lasso Podcast logo, microphone with red background

Tech Lasso Podcast

Tech Lasso is a new Podcast from Instructional Technology Outreach at the Los Angeles County Office of Education. A variety of guest speakers, including fellow ITO Coordinators, engage in conversation to help everyone navigate the ever-evolving digital technologies used in the classrooms today.

eLibrary Services is the library unit for Los Angeles County Office of Education. K-12 educators, librarians, and administrators throughout Los Angeles County have access to our Educator Library, a rich and robust digital collection of ebooks and audiobooks. 

Our Librarian of Record services program supports and improves school library programs and enables contracting districts to meet the requirements of California Education Code. Contact for more information.

All L.A. County K-12 educators and administrators are eligible for an eLibrary Services Card. An educational email address is required.

Borrow from the Educator Library with the Libby app! Find us by searching for the library "Los Angeles County Office of Education." 

Subscribe to our eNewsletter and every quarter eLS will send you info on new titles, recommended reads, workshops and more.

News and Announcements

Welcome to CaliforniaStreaming

Login to CaliforniaStreaming for one search in one place! Multimedia Services supports student learning with access to:

  • CaliforniaStreaming
  • Grolier Online
  • State funded content from the California State Library
  • Partner content with Smithsonian Learning Lab, CommonLit, Project Gutenberg & others

We are a contract service providing an expansive variety of high-quality multimedia for K-12 classrooms in public schools, districts and county offices, as well as the private school sector. Members have easy 24/7 access to affordable multimedia resources with stellar professional development support.

For questions, please contact us at:

The Leading Edge Flex certification program offers educators self-guided professional learning pathways and opportunities to engage anytime and anywhere. Experience online professional learning and earn certification backed by a national alliance of nonprofits, universities and educational agencies.

Through our online, personalized learning platform, participants choose from activities within Leading Edge missions to earn their certification. Each mission has been designed and developed with the educator in mind, effectively balancing technology integration, appropriate tools, and useful resources. Activities are short and incremental, allowing learners to experience bite-sized learning and choice. Participants have a full year to complete their certification online. 

Leading Edge Digital Educator logo
Leading Edge Administrator Logo
Leading Edge Professional Learning Logo
Demonstrate digital educator excellence

Equip your teachers with modern skills and a fresh approach with Leading Edge Flex Digital Educator. Accelerate learning and discover ways in which to effectively facilitate online and blended courses, encourage personalized learning for students and support positive classroom management, all in one place. Share alternatives with students to think critically, communicate, collaborate, and create with technology-rich learning.

Take your leadership to the next level!

Build the digital skills to work effectively and efficiently to model instructional and learning strategies for students and staff. The Leading Edge Administrator pathway focuses on site, district and regional administrators and how to effectively utilize technology tools, resources and innovative solutions to advance student achievement, foster educator productivity and extend learning opportunities for all.

Be a 21st Century learner and leader

Sharpen your skills and infuse your professional learning with technology to enhance your practices, engage students and model the differentiation and personalization possible in today’s educational environments. The Professional Learning Leader pathway focuses on those who provide professional development to educators across all curricular areas. Explore, discover and grow as a leading educator.

The Personal Computing Support (PCS) team supports the computing needs of students and staff at LACOE education sites across Los Angeles County. To reduce travel delays, the PCS team dispatches technicians from the Downey Integration Lab, Downey local site and regional base remote school sites. These individuals are able to resolve hardware and software issues related to PC, Macintosh, tablets, smart boards, projectors, and smartphones. Software services range from Break / Fix to Custom Solution Design / Deployment.

LACOE's Help Desk is your first point of contact with any computer related issue, including hardware, software, internet connection, servers, etc. You can send an email with a detailed description of your needs to or pick up the telephone and call them directly at (562) 922-6646.

The TS Help Desk operates 24 hours a day providing customers with advice, guidance, and rapid restoration of services. Our team of highly skilled engineers will be there to create the correct trouble ticket and get you up and running in the quickest time possible.


Los Angeles County school and district technology leaders come together to discuss critical issues in education; Share successes, explore challenges, discuss needs, and build a network of ongoing support and resources throughout the county.

Visit the Educational Technology Leadership Network's registration page for information on upcoming workshops.

ETLN Updates

Portrait of Laura Wilson
Laura Wilson (

Laura Wilson currently works as Coordinator III with Instructional Technology Outreach (ITO), for the Los Angeles County Office of Education (LACOE). Prior to her current position, she has served in education for over 20 years as a teacher, literacy, curriculum, and senior program specialist. Laura also works part-time as an ESL teacher with adult students. She holds an M.A. in Child and Adolescent Literacy from Loyola Marymount University.

Portrait of Alejandro Chavira
Alejandro Chavira (

Alejandro Chavira has been an Instructional Technology Outreach Coordinator at Los Angeles County Office of Education for 8 years where he provides instructional technology integration training and support for education staff. Previously, he worked as a social studies and ELA teacher for 10 years. He has also worked with the district's data team to compile test data reports. Alejandro enjoys working on video media production and learning new technology tools that can be used in the classroom. He holds an M.A. in Education Administration.

Portrait of Chris Hoang
Christopher A. Hoang (

Christopher A. Hoang, Ed.D, has been in education for over 15 years working in a variety of settings: an after-school program director, tutor, science teacher, school administrator, and, most recently, instructional technology outreach with LACOE. His passion is supporting educators to become comfortable and confident in the use of educational technology to support students.

Portrait of Scott Moss
Scott Moss (

Scott has worked in K-12 education for 30 years and in higher education for 20 years. He has taught at the elementary, middle, and high school levels. In addition to working as an Instructional Technology Outreach Coordinator at the LACOE, Scott teaches in a masters-level educational technology program. He's a Google Certified Innovator who has earned the Time Warner National Teacher Award and the Classroom of the Future Foundation’s Innovative Educator Award. Scott recently completed his doctorate in Educational Leadership from UCLA.

Portrait of Cathy Rodriguez
Cathy Rodriguez (

Cathy Rodriguez is a Coordinator II with Instructional Technology Outreach at Los Angeles County Office of Education. She is inspired by emerging technologies such as the Metaverse, Immersive, virtual, and augmented reality and their use in the classroom. A futurist and contemplative, Cathy enjoys philosophy, science fiction and cosmology books. She has a background in sales and marketing, and teaching experience as an adjunct professor at USC, Pepperdine University, UCLA, and Cerritos Community College. In her spare time, she enjoys a good cup of tea, photography, trying out new recipes in the kitchen, and walking on the beach in Santa Monica.

Portrait of Mark Schwanz
Mark Schwanz (

Mark has been a Coordinator II with Instructional Technology Outreach since August of 2021. Before joining LACOE, he served in Lynwood, Inglewood, and various districts in Orange County, California as a K-8 teacher, Digital Coach, Technology Coordinator and site administrator. Mark holds Google Trainer, Leading Edge Digital Educator, Administrator, and Blended Learning certifications. He got the classroom technology bug almost 30 years ago, with his first teaching assignment in a Commodore 64 computer lab.

Portrait of K.Yip
Kapui "Kyip" Yip (

“Kyip” is a coordinator for the Los Angeles County Office of Education. He is a former science teacher and district administrator who has worked for years to integrate technology into the classroom. He enjoys data collection and analysis for program evaluation, educational decision-making and technology-related professional development. Kyip is a self described übergeek and fell in love computers before computers were cool.

Below are subscription resources to provide additional educational content to educators and students. Please visit our LACOE COVID Resources for Educators page for additional free content to support your instruction. And you can still login to CalSNAP to access additional resources. Please contact us at if you have any questions.


For customizable professional development and workshop questions please contact:

Edtech and Innovation

For hardware and technical questions, please contact: